GRADUATE TRAINEE ACADEMY

Graduate Trainees form a significant population of your frontline employees and as such they often interact with your customers, handling problems and representing your brand as the face of the company.  Therefore, they have an appreciable impact on customer experience, satisfaction and loyalty.

Graduate Trainees are also the least experienced members of your organization, with many of them having less than four years of work experience. It is important for your organization to invest adequately in developing these young talent and in enhancing their ability to communicate effectively, solve problems, think critically, build relationships, influence others, collaborate, adapt, plan and organize, manage change, deal with stress and pressure, deliver quality results, etc. This is especially important at a time when many of them will be working remotely, without the benefit of the structure of the office work setting and face to face interactions with colleagues.

H.C. Bonum has a long history of developing frontline employees and building their capacity to be highly productive members of their organizations. Contact us today to prepare your frontline staff for the new era of remote work.

 

 

WHAT IS IT?

The H.C. Bonum Graduate Trainee Academy is designed to equip recent graduates with knowledge and skills required to transition successfully into the workplace and become fully functioning team members, and contributors to the achievement of their organization’s business objectives.

We provide a full suite of behavioral learning solutions from which clients can select and customize the right solution that addresses their business need, either as a comprehensive stand-alone program or a plug-in to an existing corporate onboarding program.

Our interactive and practical learning experiences can be deployed in person or through a series of two-hour virtual instructor-led training. They include but are not limited to the following courses:

  • Transitioning to the Workplace•Emotional Intelligence

  • Time Management

  • Essentials of Customer Service

  • Critical Thinking

  • Creating Thinking

  • Business Acumen 101

  • Foundations of Leadership

  • Introduction to Performance Management

  • Teamwork and Collaboration

  • Microsoft Excel, Word & PowerPoint

  • Effective Presentation Skills

  • Effective Business Writing

 

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Target Audience

The Graduate Trainee Academy is comprised of programs for frontline staff with 0 to 4 years of work experience.

 

What will you gain?

•Improvement in engagement of frontline employees

•Reduction in attrition

•Enhancement in customer satisfaction

•Improvement in operational efficiency

 

Watch this video to see how young professionals at Sahara Group found their Insights Discovery journey with the Four Colour Energies a valuable experience.

 

 
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MANAGEMENT EXCELLENCE ACADEMY

Frontline managers are critical in your organization as they touch more employees than any other leadership role and are in the best position to get more discretionary effort out of your frontline staff. Research shows that Frontline Managers have the most powerful impact on how your employees perceive their job and your organization.

Being a Front-line Manager brings with it challenges and pitfalls. Without adequate training and support, frontline managers are often left to their own devices to figure out what “effective leadership” means, mostly by trial and error, and struggle with asserting authority, communicating effectively, balancing stakeholder interests, delegating responsibilities, managing priorities and building effective work relationships with direct reports.

Providing your Frontline Managers with training and tools to test and develop their managerial and leadership style, affects the productivity of your work groups, the retention of employees and the future of your organization.

H.C. Bonum has a long history of supporting individuals in successfully making the transition from individual contributor to Frontline Manager.  Contact us today to boost leadership performance in your organization.

 

What is it?

The H.C. Bonum Management Excellence Academy is designed to equip new managers with knowledge and skills required to build high performing frontline teams.

We provide a full suite of behavioral learning solutions from which clients can select and customize the right solution that addresses their business need, either as a comprehensive stand-alone program or a plug-in to an existing corporate leadership program.

Our interactive and practical learning experiences can be deployed in person or through a series of two-hour virtual instructor-led training. They include but are not limited to the following courses:

  • Developing Effective Managerial & Supervisory Skills

  • Discovering Leadership Effectiveness

  • Understanding Team Dynamics

  • The Manager as a Coach

  • Advanced Productivity Skills for Leaders

  • Advanced Presentation Skills

  • Effective Leadership Communication

  • Building High Performance Teams

  • Enhancing Managerial Decision Quality

  • Introduction to Operations Management

  • Behind The Numbers: Finance for Non-Finance Managers

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Target Audience

The Management Excellence Academy facilitates the development of effective managerial and leadership  skills for professionals with 5 to 10 years of work experience.

 

What will you gain?

•Improvement in employee engagement

•Improvement in team dynamics and performance

•Enhancement in leadership decision quality

•Enhancement in leadership productivity

•Improvement in talent management

 

 

EMERGING LEADERS ACADEMY

Emerging Leaders are the second layer of management in your organization. This level of managers, play an executory role in the management team and act as the bridge between your Top and Frontline Management. Your Emerging Leaders spend most of their time developing and implementing operational actions plans needed to achieve the organizational goals set by top management.

Leaders at this level of your organization need to be equipped with the knowledge, skills, tools and strategies to assess their internal and external operating environment, formulate strategies, develop plans that optimize the strengths and minimize the weaknesses of your organization. They must be adept in managing the free flow of information across organizational hierarchies and functional teams.

H.C. Bonum has proven track record in helping Frontline Manager’s successfully transition to Emerging Leaders. Contact us today to develop your pipeline of business leaders.

 

What is it?

The H.C. Bonum Emerging Leaders Academy is an intensive program designed to address the learning and development needs of middle managers tasked with responsibility for executing business strategies and building the frontline leadership pipeline of their organizations.

The academy leverages the Insights Discovery Learning System and Insights Eight Dimensions of Transformational Leadership to help middle managers develop an expanding capability and effectiveness at leading themselves, leading others and leading units or functions.

Our interactive and practical learning experiences can be deployed in person or through a series of two-hour virtual instructor-led training. They include the following courses:

•Delivering Results

•Leading Change

•Creating a Compelling Vision

•Communicating with Impact

•Fostering Teamwork

•Facilitating Development

•Leading from Within

•Agile Thinking

•Developing a Strategic Mindset

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Who can use it?

The Emerging Leaders Academy is designed for experienced managers on the cusp of becoming heads of departments. functions or business units.

 

What will you gain?

•Enhancement in strategic thinking

•Improvement in leadership preference

•Improvement in business performance

•Improvement in organizational culture

•Improvement in employee empowerment and engagement

•Increased organizational agility

 

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